Application Managed
Services
Operational Stability. Controlled Change.
Move beyond reactive break-fix support.
Pursuit Software provides structured Workday Application Managed Services (AMS) designed to stabilize, govern, and optimize live Workday HCM and Workday Financial Management environments. As a focused Workday AMS provider, we deliver disciplined configuration control, integration oversight, release governance, and measurable operational accountability.
OUR APPROACH
We deliver a Workday environment that is reliable, auditable, and aligned.
After go-live, unmanaged configuration changes, undocumented enhancements, and
unstable integrations introduce cumulative operational risk.
Our Workday managed services framework establishes:
Defined ownership
Controlled change management
Integration stability
Documented configuration governance
Structured release oversight
Continuous new feature implementation
Core Capability Areas
Structured Coverage Across the Workday Platform
Workday HCM and Financials Configuration Support
We provide structured configuration management across core modules:
All configuration updates are documented, tested, and aligned with Workday best practices.
Workday Integration Support and Technical Services
Our Workday integration support services ensure stable data movement across enterprise systems.
We prioritize integration resilience and predictable system behavior.
Workday’s biannual releases require structured oversight to avoid disruption.
Our release services include:
Impact assessments
Controlled feature activation
Regression testing coordination
Post-release stabilization
Configuration documentation updates
We ensure updates enhance capability without introducing instability.
Workday Reporting and Analytics Support
Accurate reporting underpins operational and executive decision-making. We support:
Our reporting governance aligns data visibility with security and organizational controls.
Production Support and Continuous Improvement
Beyond daily support, we address structural platform improvements.
- Incident triage and resolution
- Root cause analysis
- Configuration rationalization
- Technical debt reduction
- Targeted system enhancements
Our objective is sustained platform health — not short-term fixes.
Governed Operating Model
Our Workday AMS engagements operate within a defined structure:
- Clearly defined service scope
- Named functional and technical resources
- Structured ticket and change management
- Monthly governance reviews
- Transparent workload and performance reporting
We function as an accountable extension of your Workday team.
WANT TO WORK WITH US?
Predictable Support. Defined Ownership. Measurable Accountability.
Relying on a "black box" support model shouldn't be the norm for your support team. If you’re tired of generic ticket resolution and need a team that actually understands your architectural footprint, our Workday Application Managed Services (AMS) provides the stability you’ve been looking for.
We move beyond basic maintenance to offer a disciplined Workday AMS framework focused on long-term tenant health and post-production performance. From managing complex release cycles to hardening your security governance, we provide the defined ownership you need to stop firefighting and start optimizing.
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